FAQs

FOR SUPPORT CALL

(+233) 555.892.892

(+233) 270.615.338

                                            

What is an aftown Credit?

aftown Credit offers users the convenience of having e-cash in their account balance in order to purchase music whenever they want to.

 

How do I buy an aftown Credit?

To buy an aftown Credit visit payments.aftown.com. Pay Using Mobile Money via any network.

 

How do I top up with my aftown Credit?

It's Simple & Easy. Visit aftown.com/myprofile Or

Log Into your aftown account. Click on "Top-Up" Under "You" Category.

 

How does the INSTANT TOP-UP WORK?

The instant top-up works via transaction ID. Just like the credit payment - Send any Amount to (TIGO-0270.615338) or (VODAFONE-0503.981775) & Enter your Transaction ID/Reference Number on the top page to Top-up instantly. For Tigo users, your reference ID is usually a 10-digit number eg. 1616006298. For Vodafone users, your ID is usually a 16-digit number. eg. 000000009771278.

For an in-depth tutorial visit : http://support.aftown.com/instantly

NOTE : Instant top-up currently works for Tigo and Vodafone CASH ONLY.

 

Can I re-download my previously purchased music?

No, you can only download once . Download expires after 1 attempt.

 

How can I join the aftown community?

To become a member of the community, create a free account by clicking ‘Register’ on our homepage.

 

Is there a signup fee?

Creating an account with aftown.com is totally FREE of charge; sign up today if you have not already done so.

                                  

Can musicians make a living on aftown?

Absolutely, aftown renders musicians an avenue to earn revenue on their hard work through a trusted online platform. Call  (+233) 270.615.338 or (+233) 555.892.892 to open a music shop today.

 

Is downloaded music encoded with Digital Rights Management (DRM)?

All songs are DRM-free and can be transferred to and played on any device that accepts mp3 file format.

 

Can i download music from outside Ghana?

Yes, absolutely. Simply buy an aftown gift card voucher. Pay using PayPal, Visa or MasterCard.

You will receive your gift card via email immediately after your payment is confirmed. Gift cards range from GHC 100($50), GHC 20($10), GHC 200($70), and GHC 50 ($20)

 

How do I cancel my aftown account?

We’ll be sad to see you go but if you insist, kindly mail our support team at support@aftown.com to assist you with that.

 

How do I lodge a complaint?

To lodge a complaint visit our Support Centre.